The evolution of a great company often starts from humble origins. Founded in 1982, Smith Micro’s first product was called Stock Portfolio System, quickly followed by MarketLink, a solution for downloading stock quotes using an analog modem. Fueled by a culture of innovation, the company shifted focus, concentrating on the burgeoning field of remote connectivity. Smith Micro soon introduced its remote connectivity software solution under the brand name QuickLink®. As fax modems became pervasive, so did QuickLink among modem vendors such as IBM, AT&T, Motorola, Hayes and US Robotics. By the early ‘90s, the company had emerged as one of the leading names in fax and modem connectivity, and completed an Initial Public Offering on the NASDAQ stock exchange in 1995.
By the late ‘90s, dial-up internet access was being replaced by cable Internet, DSL and wireless broadband technologies, due to the substantially higher speeds and reliability they afforded. This change led Smith Micro to re-apply its network connection expertise to new wireless and mobility applications.
With QuickLink Mobile, Smith Micro evolved its offering for 2G and 3G data networks and launched its first large-scale mobile network deployment with Verizon Wireless in 2001.
Meeting Connectivity Needs Today and into the Future
Through a series of acquisitions and engineering advances, the company has continued to lead the industry, expanding its wireless and mobility software portfolio to include mobile device management, VPN security, mobile media management, network traffic management, video streaming, visual voicemail and other areas. Smith Micro also expanded its consumer business with a line of leading productivity and graphics products for PCs and Macs, including Stuffit®, Anime Studio® and Poser®.
Smith Micro now offers a comprehensive portfolio of wireless solutions that enable wireless carriers to build stronger relationships with subscribers, while also maximizing Average Revenue Per User (ARPU) through value-added services like digital lifestyle solutions and premium messaging services. In addition, Smith Micro's well-known Graphics solutions provide powerful tools to digital artists of all skill sets and experience levels, from amateur hobbyists to professional animators and illustrators.
Smith Micro Milestones
- Founded on November 30, 1982; incorporated December 1, 1983
- First product, Stock Portfolio System, runs on PC-DOS, Apple II, Apple III and Mac computers
- In 1985, company launches QuickLink® product for terminal emulation, followed by QuickLink II for modem and fax communications
- Headquarters moved from Huntington Beach to Aliso Viejo, CA, in 1992
- First company acquisition, Cross Communications in 1993, provides modem sharing over an enterprise LAN
- IPO in 1995; publicly traded under NASDAQ symbol SMSI
- Launch of QuickLink® Mobile in 2000 begins transition from analog to digital network connection management; QuickLink sales skyrocket in 2001 with Verizon Wireless launch of 3G EV-DO network
- Company expands connectivity solutions to Enterprise market in 2004
- Acquisition of Allume Systems in 2005 expands consumer product line, including market-leading Stuffit® compression software
- By 2006, QuickLink is deployed globally with leading wireless operators and OEMs, including Cingular Wireless, Kyocera Wireless, Alltel, Nokia, Vodafone, O2, and UT Starcom
- Acquisition of Ecutel and assets from Insignia Solutions in 2007 bring mobile security, seamless roaming and over-the-air management technologies into the wireless portfolio
- Dell selects Smith Micro for Universal Connection Manager in 2008
- In 2009, company announces new premium voice applications, Visual Voicemail and Push-to-Talk, from acquisition of Core Mobility; releases Poser 8, industry’s top 3D character animation solution for professional graphic artists
- In 2010, Smith Micro enhances its Visual Voicemail product portfolio with Voice-to-Text service; expands its QuickLink Connection Manager technology to support LTE Networks and 4G cellular network technology; and establishes a R&D center in Pittsburgh, PA
- In 2012, company celebrates 30 years of innovation, including first commercial deployments of its Mobile Network Director solution (later rebranded as NetWise®), its QuickLink Zero connection manager solution, and the QuickLink MiTile solution for mobile broadband management on PCs running the Windows 8 OS
- Company adapts connectivity and network control software for new markets in 2013, including education, public safety, MSO provided Wi-Fi, and M2M; new Latin America customers choose NetWise for Wi-Fi optimization
- In 2014, the CommSuite® premium services platform enables Sprint customers to transcribe voicemails into text messages in Spanish
- In 2016, the acquisition of Birdstep Technology’s software development and marketing arm strengthens the company's portfolio of Wi-Fi optimization solutions. Additionally, the acquisition of consumer application developer, iMobileMagic, enables the company to enter the growing family locator and protection services market. With both strategic acquisitions, the company gained substantial technical resources and an expanded its market presence in Europe and Asia-Pacific.
- In 2017, Sprint launches Smith Micro's SafePath® Family platform to its large domestic subscriber base. White-labeled as Safe & Found, the service is the first carrier-grade mobile app in the U.S. to combine both family location services and parental controls into a single user interface.